Privacy Policy
Last Updated: June 30, 2025

Noventra Solutions LLC ("Noventra Solutions LLC", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website https://noventra-solutions.com/ or engage with our services, including those powered by GoHighLevel (GHL), across all digital platforms such as mobile applications, emails, and web forms (collectively, the “Site” or “Services”).

By using our Site, you acknowledge that you’ve read and agree to the practices described below. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect several types of data to better serve and communicate with you:

a. Personal Data

This includes information you voluntarily provide to us, such as:

Full name

Email address

Phone number

Business name

Mailing and billing address

Social media handles (if interacting through connected accounts)

Profile or account preferences

This data is typically collected through contact forms, opt-in pages, order placements, or customer support interactions.

b. Financial Data

When purchasing products or services, you may be asked to provide:

Credit or debit card details

Card expiration dates and billing ZIP/postal code

Transaction history

All financial transactions are processed via secure third-party providers (e.g., Stripe), and we do not store full credit card numbers on our servers.

c. Technical and Derivative Data

Automatically collected when you visit or interact with our Site:

IP address and device ID

Browser type and operating system

Referring URLs and page visit history

Session duration and scroll/click behavior

Time zone and language settings

d. Cookies and Similar Technologies

We may use first- and third-party cookies, pixels, tags, and analytics scripts (such as Google Analytics and Meta Pixel) to track user engagement and behavior for the purposes of website optimization and retargeted advertising. You may disable cookies in your browser settings, but doing so may affect certain features.

e. Location and Device Data

With your permission, we may collect geolocation data to offer location-specific services. This includes city, region, or country-level identification based on IP address.

2. How We Use Your Information

We use your data to provide a safe, efficient, and personalized experience. Common use cases include:

Processing transactions and confirming your purchases

Sending transactional emails (e.g., receipts, confirmations)

Personalizing your user experience based on behavior and preferences

Improving site functionality, load speed, and navigation

Delivering customer support and responding to inquiries

Providing marketing or promotional offers (with consent)

Analyzing data trends to improve our service offerings

Detecting and preventing fraud or unauthorized activity

We will not use your personal data for unrelated purposes without informing you and obtaining appropriate legal consent.

3. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal data. However, we may disclose your information to trusted entities under these circumstances:

Third-Party Providers: For services such as hosting, payment processing, CRM management, or email delivery. These include platforms like GHL, Mailgun, SendGrid, and analytics tools like Google Analytics or Facebook Pixel.

Legal Compliance: If required by law, court order, subpoena, or law enforcement.

Protection of Rights: To investigate fraud, prevent abuse, or protect the safety and integrity of our services.

All partners are contractually obligated to protect your data in line with this Privacy Policy.

4. Data Transfers Across Borders

Your personal data may be stored or processed in countries outside your jurisdiction, including the United States. These countries may have data protection laws that differ from your own. We take reasonable steps to ensure your information receives adequate protection, including through Standard Contractual Clauses and encryption technologies.

5. Data Retention Policy

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal, accounting, or regulatory requirements.

If you create an account, we retain your data for the life of that account

Inactive accounts and associated data are reviewed for deletion after 24 months

Marketing email subscribers may be removed upon inactivity or request

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections to inaccurate information

Request deletion of your information

Withdraw previously given consent

Object to certain types of processing

Request a copy of your data (data portability)

Opt out of email marketing at any time via the unsubscribe link

To exercise your rights, contact us at [email protected]. We will verify your identity before fulfilling requests.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security safeguards to protect your data from unauthorized access, loss, or alteration. These include:

SSL encryption on data transmission

Firewalled servers and secure data storage

Access controls and password policies for internal staff

However, no method of internet transmission is 100% secure. Use the Site at your own discretion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with an updated “Last Updated” date. We encourage users to review this page periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: [email protected]

Phone:

You may also reach us through any contact forms available on https://noventra-solutions.com/.